Simply click on the "60 months long-term guarantee" checkbox when placing your order (on the item detail page). The surcharge is automatically displayed (or added to the product price).
Benefits of the 60-month long-term guarantee*
- We guarantee free repair, exchange or equivalent replacement
- No residual value or partial value payment as with many other providers (full service over the entire period)
- 5-year long-term protection with no excess
- One contact for everything
- Fast claims settlement
- Competent and free hotline for accepting repairs
- Contract also possible after purchase (within 30 days of purchase)
Subsequent conclusion of the 60-month long-term guarantee
You can subsequently order our 60-month long-term guarantee for your purchased item(s) within 30 days of invoicing. Please note the information on the invoice and contact us on +49 (0) 9158 - 769460, stating the order, project or invoice number.
In case of damage:
Simply fill out our RMA form for data transmission in order to report the long-term guarantee case and receive an order number. We will then get in touch with you as soon as possible regarding the further procedure. Alternatively, you can contact us by telephone on +49 (0) 9158 - 769460 to receive additional information directly.
Legal notice
The 60-month long-term guarantee begins on the day of invoicing and ends after five years. It only applies to customers who are resident in Germany and is not transferable. The additional guarantee does not limit the rights of the consumer. It only applies to designated goods and within its scope we will provide free repairs, exchanges or equivalent replacements. Rechargeable batteries, batteries, lamps, printer toner or printer cartridges are excluded from the guarantee. The 60-month long-term guarantee can be purchased by every customer, regardless of their place of residence or place of business, when placing an order or purchasing from a branch. The guarantor is Gamingoase (owner Alexander Vogel), Obermühlweg 29, 91217 Hersbruck.
* All details can be found on the corresponding information page.